Telephone Advice

Due to the volume of calls we are unable to give advice when you call. However, we will take your contact details and a brief description of your issues (this is to establish emergencies and vulnerabilities) and arrange a call back. 

We offer telephone advice Monday to Wednesday  between 9.30 am and 3:30 pm and Thursday and Friday between 9.30 am and 12.30 pm.

Please call our reception line on 01582 670003 or email us to request a call back.

We are sorry if you are having difficulties getting through to us on the telephone as we are currently experiencing a high volume of calls so we may take slightly longer answering your call and getting back to you.

Please leave a voice message as we listen to our voice messages on a daily basis and we will contact you.

We appreciate your patience.

You can also get advice by using our Email Advice page.